SHIPPING DETAILS

• All items may take up to 10 days, excluding weekends and holidays to process and ship.
• Once shipped, it may take up to 7 business days domestically and 30 business days internationally to receive your order.

• Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

For clarification, we will not grant a refund, credit your account, or replace a printed product unless

• the product was misprinted
• the product was damaged (excluding damages during delivery)
• the product does not match the fulfillment information (e.g., the printed image is incorrect or placed incorrectly, the product is the wrong size, color, or type, etc.).

We have the sole discretion to grant a refund (including the refund method), credit your account, or replace a printed product. In order to request a refund, credit, or replacement, you must send a photograph and a brief explanation of the problem to PYGear via email at pygod@pygear.com within 30 days of delivery.

For clarification, we will not grant a refund, credit your account, or replace a printed product solely because:

• it was unsatisfactory for any reason (excluding the matching of the provided fulfillment information)
• the shipping provider did not complete delivery/the delivery was late

In such cases, you must place a new order, or the recipient of the individual order must attempt to resolve the delivery dispute with the shipping provider.

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